Retail

Vivo presently operates 23 physical stores in Kenya, one store in Kigali, Rwanda, and an
online presence. Our Mission and Vision; "To be Africa's most loved fashion brand" ; and "Africa Dressing Herself", steer our five core company values. We prioritize our customers, aiming to enhance their lives through our products while nurturing and developing our talent and employees within the Vivo family. This underscores our commitment to recruiting,
cultivating, and retaining the brightest minds globally. Embracing our fundamental principles, #Our People First, #One Team, #Delight Our Customers, #Challenge the Status Quo, and #Own the Result, fosters a distinctive culture throughout our organization, enabling us to unlock the immense potential of this dynamic industry.

If you possess ambition, intelligence, motivation, dynamism, and a knack for influence and innovation, and you thrive in a challenging, high-growth environment, you are the ideal candidate for our team.

Job Purpose

As a Sales Assistant, you will be responsible for delivering best-in-class Vivo brand and customer experience, and ensuring that the company’s growth and revenue targets are achieved. You will be tasked with ensuring that ALL customers receive exceptional service at the retail outlets and that the outlets are maintained to high Visual standards. They will also be involved in carrying out all necessary processes and activities related to revenue collection, management of inventory, and other assets held at the store.

Key Responsibilities
● You will deliver a high level of Customer Services
● You will educate customers on products and relevant sales policies (return,
exchange).
● Process payments with a high level of accuracy.
● Ensure you are compliant with store guidelines.
● Contribute to stock allocation by giving feedback on all new styles and collections.
● Adhere to all the health&safety and security procedures
● Support other store functions when needed

Key Skills
● Excellent verbal and written communication skills.
● Attention to detail.
● Customer service skills.

Qualifications & Experience
● A Bachelor’s degree or Diploma in Sales.
● A minimum of 2-3 years of experience in a customer-facing role, preferably in the
fashion and clothing industry.

What we offer

At Vivo, our people are our most valuable asset, and we take pride in our internal promotion
and training programs that offer growth opportunities. We foster a supportive culture, care
about our employees' well-being, ensure a work-life balance, value individual voices, and
provide the necessary tools for making a meaningful impact.

How to Apply

Apply by emailing your motivation letter and CV with the subject “Sales Assistant
Position” to: recruitment@vivofashion.com to be received no later than 19
September 2023, close of business. Applications will be reviewed on a rolling basis.

JOIN US NOW!