Human Resource Generalist

JOB TITLE: Human Resource Generalist

LOCATION: Nairobi

Vivo presently operates 30 physical stores in Kenya, 2 stores in Uganda, another in Rwanda, and an online presence. Our Mission and Vision, “To be Africa’s most loved fashion brand” and “Africa Dressing Herself,” steer our five core company values. We prioritize our customers, aiming to enhance their lives through our products while nurturing and developing our talent and employees within the Vivo family. This underscores our commitment to recruiting, cultivating, and retaining the brightest minds globally. Embracing our fundamental principles — #OurPeopleFirst, #OneTeam, #DelightOurCustomers, #ChallengeTheStatusQuo, Do The Right Thing and #OwnTheResult — fosters a distinctive culture throughout our organization, enabling us to unlock the immense potential of this dynamic industry.

Job Purpose

The HRG will be directly responsible for completing a variety of tasks to support the daily operations of the HR department for specific Vivo functions and Shop Zetu. You will oversee all aspects of human resources processes and practices throughout the employee life cycle. This involves leading and managing the people and culture agenda of the programme; recruiting the right talent, enhancing staff performance, supporting employee development, and creating strong relationships with all the key stakeholders of the initiative and championing change initiatives. You will work closely with cross-functional teams and stakeholders to execute HR strategies that align with business goals and objectives.

You will take part in decision-making to support the organization in the creation of a result-oriented culture. You will work hand in hand with other departmental heads to identify, understand and provide practical solutions to HR challenges

Key Responsibilities

Recruitment & Onboarding

Conducting interviews for the business unit positions and makes referrals to hiring manager and ensures efficient turn-around activity
Guide the hiring managers on writing job profiles and development of job descriptions.

Performance Improvement

Constantly ensure Job descriptions are reviewed and updated.
Identifying trends and recommending solutions to improve employee performance, retention, and development.

Learning and Development

Ensure Onboarding Training to all new employees- Conduct orientation sessions for new employees to explain personnel policies,compensation and benefits programs.
Maintain documentation of all learning activities ensuring the knowledge base is accessible to all.

Employee Relations

Communicate the disciplinary process effectively including Warnings, appeals etc
Handle staff grievances and disciplinary action processes in accordance with Vivo’s policies and procedures, ensuring compliance with the employment law and full confidentiality.

Stakeholder Management

Maintain good working relationships with line managers and the Senior Management Team.
Stay abreast of developments in HR trends and share information with the Senior Management Team as needed.

Project Management

Participate in company projects
Creates tools and templates to facilitate departmental effectiveness

Reporting

Submitting weekly/Monthly performance reports as directed by the HR Manager.
Monthly absenteeism report for the specific business unit.

Key Skills

Leadership & Decision Making – Strong leadership and communication skills in order to give sound advice and counsel. Must be able to lead group-wide transformation initiatives and translate detailed information into clear, concise, and accessible messaging.

Creativity and Innovation - A creative and innovative mind that will implement programs that are engaging and effective.

Strong Oral and Written Communication - Strong and convincing communication and presentation skills able to get ideas across quickly and effectively.

Accuracy – Ability to perform work accurately and thoroughly.

Qualifications and Experience

Bachelor’s degree in Human Resource Management, social sciences, business administration, or its equivalent from a recognized university.
At least 5-8 years experience in Human Resource Management / Administration in recognised organizations.
Sound knowledge of Labor Laws and employment, Act 2007.
An active member of a relevant professional body with a confirmed good standing record.
Tech Savvy.

How to Apply